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Who we are
Helix was formed at the end of 2006 to provide Service Management training and consultancy. We specialise in offering in-house training for organisations. Many clients choose in-house training, as Helix trainers are able to emphasise how aspects of the ITIL® framework are particularly relevant to the issues affecting the client organisation. Using only experienced trainers and consultants , with many years of practical experience, Helix provides ongoing support to clients, maximising their chances of exam success
For profiles of our directors, please click on the links below.
What we do
Training
- In-house Training
We provide ITIL® Version 2 Service Management training at Foundation, Practitioner and Manager levels. As the new ITIL® Version 3 courses become available we shall also be offering the full range of Version 3 training.
We are also accredited by itSMF to provide training leading to the ISO/IEC 20000 Consultancy Certificate .
Helix trainers have taught throughout the UK, and in Estonia, Denmark, Germany and Ireland. We are always happy to consider new locations!
For full details of our ITIL® training courses click here.
For full details of our ISO/IEC 20000 training courses click here.
- Public Schedule
Through our training partners, we offer Public Courses at a number of locations. If you provide other IT Training and are interested in adding ITIL® training to your schedule, through a partnership with an Accredited Training Organisation, contact us to discuss how we could work together
Consultancy
Helix provides consultancy in all areas of Service Management. Previous experience includes:-
- Advising local councils on achieving ISO/IEC 20000 Certification
- Gap analysis report and recommendations for a large UK outsourcer
- Achieving Sarbanes Oxley compliance within the Information Services division for a leading automotive manufacturer.
- Providing consultancy to two UK Central Government departments
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