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ITIL® V2 to V3 Foundation Bridge Certificate
The ITIL V3 Bridging Course is provided to give candidates a fast track route to an ITIL® version 3 Foundation certificate level of knowledge. This course is only intended for existing holders of ITIL Foundation Certificates from earlier ITIL versions.
The ITIL® Foundation v3 Bridging course highlights the new topics in ITIL version 3 and the main differences from earlier ITIL® versions.
Candidates can expect to gain knowledge and understanding in the following:
- Service Management as a practice (Awareness)
- Service Lifecycle (Awareness)
- Key Principles and Models (Awareness)
- Generic Concepts (Awareness)
- Selected Processes (Awareness)
- Selected Roles (Awareness)
- Selected Functions (Awareness)
- Technology and Architecture (Awareness)
- ITIL Qualification scheme (Awareness)
Who should attend?
Existing holders of ITIL® Foundation Certificate from earlier ITIL versions who want knowledge and understanding of the new content of ITIL version 3. It is provided as a one day course with a test at the end.
Syllabus
The syllabus will guide the design, development and use of training materials as well as training aimed at raising understanding of, and competence in, IT Service Management as described in the ITIL® Service Strategy, ITIL® Service Design, ITIL® Service Transition, ITIL® Service Operation, ITIL® Continual Service Improvement, ITIL® Introduction and ITIL® Glossary publications.
The Bridging syllabus is based on the ITIL® version 3 Foundation Syllabus. The scope of the v3 Foundation course is wider and less detailed compared to Foundation on earlier ITIL® versions. The main focus of the Bridging course will be the new content. It will also provide an overview of the main differences on topics known from earlier ITIL® versions.
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