itSMF-Accredited ISO/IEC 20000 Training Organisation
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Financial Management Practitioner
At the end of this course the candidate will be able to demonstrate:
The purpose and objectives of Financial Management for IT Services and the benefits it will bring to an organisation
How to plan for the implementation of Financial Management for IT Services and provide solutions for the typical problems that will be encountered
Understanding of how to define and agree cost types
How to prepare and maintain a cost model
Understanding of the importance of good investment appraisal
A to negotiate and agree Charging Policies with the customer and the IT providers
How to implement and manage the process for Service Billing
How to prepare Finance reports for distribution throughout the IT organisation
How to analyse reports and statistics to determine identify and propose ways to improve cost efficiency across IT Services
How to evaluate and review the FMITS processes
Understanding of the interdependencies between Financial Management for IT Services and other process areas and the business
