Consultancy
Helix provides consultancy in all areas of Service Management and ISO/IEC 20000.
Previous experience includes:
- Designing and mentoring a Service Improvement plan for a global media company
- Mentoring a multinational organisation towards ISO/IEC20000 certification
- Gap analysis report and recommendations for a large UK outsourcer
- Achieving Sarbanes Oxley compliance within the Information Services division for a leading automotive manufacturer
- Providing consultancy to two UK Central Government departments
- Providing training and consultancy for implementation of best practice for Local Government ICT services
- Bespoke training for Local Government in ISO/IEC 20000
Working with G2G3, Helix is proud to deliver a unique assessment opportunity. Every improvement programme should start with an assessment of current status, and working with the Pathfinder tool we provide:
In this short video by G2G3, you can see the full benefits achieved by the Pathfinder assessment.
Introduction to G2G3's Pathfinder ITSM Assessment Portal from G2G3 on Vimeo.
Download: Sample Assessment Report
We can support your assessment results with our Best Practice Building Blocks package to achieve your ITSM improvement goal.